Loved everything. From making reservations all the way to check out the experience was amazing. Great price for an amazing room that had more amenities than expected. All staff were professional, friendly and overall great making you feel so welcome. The room was beautiful and huge and had so much room to move around. It was clean and everything including the fireplace and kitchenette made us feel like we were staying in a fancy hotel. Breakfast was the best hotel breakfast we’ve had. The pool was beautiful and peaceful. S’mores and music at night was perfect. And you can’t beat the location. Snacks and beverages were offered complimentary throughout the day. Just about everything was just a short walk away and even though you’re right off the main strip it was nice and quiet. My family and I loved it here and definitely will be staying here when we come back to Pigeon Forge for our next vacation.
Genevieve
abril de 2025
First, I want to say we have stayed several times and each time has been great. The location is perfect. Rooms are amazing and bigger than most. We were there, Easter, and when we got back to our room, they had left Easter bags for the kiddos filled with goodies, so that was a nice surprise for them. Also, Randy goes above and beyond to make sure everything is perfect. The kids also did s'more each night at the fire pit, and the live music is a plus. Highly recommend staying here.
Crystal
abril de 2025
It was a wonderful experience. The staff were friendly and efficient. I checked in to the hotel in under five minutes. The room was clean, and the towel animals on the bed with chocolate were unexpected. The cleaning staff went above and beyond to make your stay happy. The staff in the lobby kept coffee ready for the guests at all times. My friends and I loved that The Island at Pigeon Forge was within walking distance from the hotel. Also, sitting on the river at night, listening to music from the Island was great. Then when we returned to our room we could hear the sing-along going on at the hotel while eating s'more it was awesome. I am already planning a return trip with my husband and my kids. Along with a girlfriend and her family that was with me on this stay. I can not express how much I enjoy this stay. The only thing is that I will take a box fan to drown out the sound of the birds in the morning next time.
Peace
marzo de 2025
Everything
Amanda
marzo de 2025
The beds were nice and the room was clean. Your room comes with ample pillows and they are super fluffy. We even had a couple in the wardrobe that were different firmness.
Brittany
abril de 2025
Location was great! We could walk to so much. Excellent hospitality! Front desk was welcoming and helpful. You could tell they had upgraded and refurbished in recent years and it was done do well. Beds were comfortable and everything was clean. Extra touches like towel animals were nice. Full time coffee, hit chocolate & snacks in lobby and nightly campfire. We let them know we were celebrating a birthday and they had a cake in the room on arrival. Would definitely stay again.
Rachel
noviembre de 2024
A lot of accommodations for kids. Value was good. It is a motel style facility, so not a 5 star hotel but it had a lot for the group we travel with.( high school softball team) Fishing poles for the river behind the facility. Heated pool with toys, hot tub, s’mores for the outdoor fire. Donuts, coffee, hot chocolate, and hot cider in the office. You can also walk to the Island.
Amanda
abril de 2025
This was an extremely charming hotel. Everything was extremely clean and the grounds are beautifully kept. Friendly staff, great location, and overall great value for a very nice room and all of the extras they offer.
Lindsey
mayo de 2025
The location was great. Nothing that we wanted to do was a far drive or walk. Our kids couldn't get enough of the heated pool. The staff was really friendly and considerate, even calling while we were out to check if we needed room servicing instead of just entering the room. The reading corners on each floor were really cool as well.
Daniel
marzo de 2025
It was nice, it was pretty. It was peaceful. I could have used more light trying to put on makeup. Cause it was kind of dark in that area, but I only mention that Because older people have a harder time seeing things.But most of all, That was my first time there and it will not be my last time there Lord willing!
Foster
abril de 2025